FAQ

Place an Order

What payment methods do you accept?

We accept major credit cards including Visa, MasterCard, American Express, and Discover. You can also use Apple Pay or Google Pay on compatible mobile devices.

Do you charge sales tax?

Our products are all tax-free.

Is my credit card information safe?

Yes. We take security very seriously. All payments made through our website are encrypted and securely processed by our payment partners. We never store your credit card information. For more information, see our Privacy Policy.

Can I give my products as gifts?

Of course you can. Just use your own address as the billing address and the recipient's address as the shipping address. The package will include a packing slip with no prices, perfect for gifts.

Shipping

Do you offer free shipping?

Yes! We offer free shipping on all our products.

When will my order be shipped?

We ship Monday through Friday.

How long does it take to ship?

Once your order is shipped, it usually takes 3-6 business days to arrive, depending on your location.
During peak holiday season, delivery times may be longer due to carrier delays.

Do you offer expedited shipping?

At this time, we do not offer expedited shipping. All orders are shipped via standard ground service.

Can I change my shipping address?

If your order has not yet been assigned a tracking number, we can update your shipping address. Please contact us as soon as possible.
Unfortunately, we are unable to make changes once a tracking number is generated.